The moment my husband and I arrived we were treated like royalty by their excellent valet service.
The room was beautiful, and they go above and beyond to make your stay as comfortable as possible.
We dined at the restaurant upstairs and we were disappointed.
My husband and I ordered the Valentines Day special which consisted of steak, mashed potatoes and asparagus.
My husband's steak was charred, he ordered steak sauce to try and hide the flavor, but he couldn't even eat it.
My steak was good, but they served it on top of the mashed potatoes and asparagus which made the entire dish greasy.
The service, however, was excellent, the restaurant manager did everything in her power to try and remedy the situation.
We went to the coffee shop, and I ordered a latte which was delicious, the pastries were not what we expected. I ordered a cinnamon roll which was dry and seemed like it was a day old.
My husband ordered a muffin, and it was the same.
We watch Joanna Gaines cooking show all the time, so our expectations were high.
The cooking staff needs to step it up to match the quality of customer service the Hotel staff delivers.